When you register for an account on jilitt, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document as required by Philippine regulations. We also collect your billing details and preferred payment method to facilitate deposits and withdrawals in Philippine pesos (PHP). When you use our platform, we automatically gather technical data such as your IP address, device type, browser version, and session activity logs to maintain platform security and performance. Any information you voluntarily submit through support requests, feedback forms, or promotional entries is also stored securely and treated as part of your account record.
The personal data we collect is used strictly to operate and improve the jilitt platform for players across the Philippines. We use your information to create and manage your account, process financial transactions, verify your identity in line with anti-money laundering requirements, and deliver customer support when you reach out to us. Your contact details allow us to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are service-related and cannot be opted out of while your account remains active. We may also use aggregated, anonymised data about platform usage patterns to enhance our game selection, improve mobile performance, and develop new features that better serve Filipino players. We do not use your personal data to make fully automated decisions that would significantly affect your rights or access to the platform without a human review process.
jilitt does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with carefully selected service providers who assist us in operating the platform — including payment processors, identity verification partners, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In some circumstances, we are legally required to disclose personal information to Philippine government agencies, regulatory bodies, or law enforcement authorities when a valid legal request is made. If jilitt undergoes a change in ownership or corporate restructuring, your data may be transferred to the new entity as part of that transition, subject to the same privacy protections described in this policy. We will never disclose your personal information in a way that is inconsistent with the purposes stated here without first notifying you and, where applicable, obtaining your consent.
All personal data collected by jilitt is stored on secured servers with access restricted to authorised personnel only. We implement industry-standard security measures including encryption in transit (TLS), encrypted storage for sensitive fields, and regular security audits to safeguard your information from unauthorised access, disclosure, or loss. Our team undergoes data privacy training to ensure that everyone handling personal data understands their responsibilities under the Philippine Data Privacy Act of 2012 (Republic Act 10173). We retain your personal data for as long as your account is active and for a reasonable period thereafter as required by law or our regulatory obligations. If you request account closure, we will delete or anonymise your data in accordance with our retention schedule, except where retention is required by applicable Philippine law or financial regulation.
As a user of jilitt based in the Philippines, you have rights under the Data Privacy Act of 2012 that we are committed to upholding. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate or outdated, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of data processing, to request a portable copy of your data in a commonly used format, and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request and we will respond within the timeframe required by applicable Philippine law.
jilitt uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how players interact with different parts of the platform. Essential cookies are necessary for the platform to function correctly and cannot be disabled; these include session authentication tokens and security cookies. We may also use analytical cookies to track aggregate usage patterns — for example, which pages are most visited on mobile devices — so that we can continuously improve the experience for Filipino players. We do not use advertising cookies or cross-site tracking technologies that share your browsing data with external ad networks. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to log in or use certain platform features reliably.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will update the "Last updated" date shown at the top of this page and notify registered users through in-platform messaging or email where appropriate. We encourage you to review this page regularly so you remain informed about how your data is being handled. Your continued use of jilitt following any update constitutes your acceptance of the revised policy. If you have questions about any change, our support team is available at [email protected] and will be happy to explain what has changed and why.
Our support team is ready to help. Check our FAQ for quick answers or get in touch directly — we're committed to keeping your experience on jilitt safe and transparent.